Privacy Policy – Fix My Phone UK

Fix My Phone UK respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

When you use our website or contact us, we may collect:

• Name
• Phone number
• Email address
• Details about your repair enquiry
• IP address
• Basic usage data (such as pages visited and interactions)

2. How We Use Your Information

We use your information to:

• Respond to your enquiries
• Connect you with relevant mobile repair service providers
• Improve website functionality and user experience
• Maintain communication regarding your request
• Comply with legal obligations

3. Sharing Your Information

To provide our service, we may share your information with independent mobile repair technicians or service providers.

We do not sell your personal information.

Your data may also be shared:

• When required by law
• With service providers (such as hosting or analytics tools)

4. Third-Party Services

We may use third-party tools such as:

• Website hosting providers
• Analytics services (e.g., traffic analysis tools)

These services may process limited data to support website functionality.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse.

However, no online system is completely secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to improve your experience.

Cookies may collect anonymized data such as:

• Website usage
• Navigation behavior

You can disable cookies through your browser settings.

7. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent at any time

To exercise your rights, contact us at:

📧 support@fixmyphoneuk.com

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their content or privacy practices.

9. Service Disclaimer

Fix My Phone UK is an independent service that connects users with third-party mobile repair technicians. We do not directly perform repair services.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy:

📧 support@fixmyphoneuk.com
📍 United Kingdom